Data protection

Privacy Policy 🌱

We respect your privacy and handle your data with care.

What data we store: Only the information you provide in the order form (e.g., name, address, email) so that we can process and deliver your order.
Purpose: Invoicing, shipping, and (if you have opted in) our newsletter.
Cookies: We use cookies to ensure our website functions correctly and is easy to use.
Data Sharing: Your data is only shared with our shipping providers (e.g., DHL) to fulfill your delivery. We do not share your data with any other third parties.
Newsletter: You will only receive our newsletter if you explicitly subscribe. You can unsubscribe at any time.
Your Rights: You can request information, correction, or deletion of your data at any time. Simply contact us at: leavetheearthabetterplace@gmail.com.

For more detailed information, please see our full policy below.

Detailed Privacy Policy

1. Basics

This privacy policy is intended to inform users of this website about the nature, scope, and purpose of the collection and use of personal data by the website operator Pick!tUp / Arnaud Huber, Flurystraße 6, 67271 Kleinkarlbach. Definitions of the terms used (e.g., “personal data” or “processing”) can be found in Article 4 of the GDPR.

2. Data Controller

The entity responsible for data processing on this website is: Arnaud Huber Flurystraße 6 67271 Kleinkarlbach, Germany Email: leavetheearthabetterplace@gmail.com

3. What data do we collect?

We only store personal data explicitly submitted via the order form that is necessary for processing your order. This includes:

First and last name
Email address
Address, postal code, and city
Quantity and type of products ordered
Date/time of order and any additional information provided

This information is used exclusively for invoicing, contract fulfillment, shipping, and, if applicable, sending information and offers.

4. Access Data (Server Logs)

Our hosting provider may log the following data:

Visited website / URL
Time of access
Amount of data sent (in bytes)
Source/referrer from which you accessed the page
Browser and version used
Operating system used
IP address

You can find more information about our hosting provider here: Netlify Privacy Policy

5. Third-Party Services

We use Google services (Google Sheets) to store customer data and Gmail for email communication. Data is processed exclusively by us or our authorized personnel for the purpose of shipping preparation. Data will only be shared with shipping service providers (e.g., DHL) to the extent necessary for delivery. Beyond this, we do not share data with third parties.

6. Cookies

Our website uses cookies. These are small text files stored on your device that help us make our website more user-friendly, effective, and secure.

Session cookies: These are automatically deleted after your visit.
Persistent cookies: These remain on your device until you delete them or they expire. You can disable cookies in your browser settings, though this may limit the functionality of our website. A cookie banner will ask for your consent upon your first visit.

7. Newsletter (Currently Inactive)

You have the option to subscribe to our newsletter. We are not currently sending newsletters; however, your email address may be stored for future updates. Registration uses a double opt-in process. You can withdraw your consent at any time via leavetheearthabetterplace@gmail.com.

8. Retention Periods

We store personal data only as long as necessary for contract fulfillment or as required by law (e.g., tax regulations).

Order data: Usually 10 years (legal retention requirement).
Communication data: For the duration of the customer relationship.

9. Your Rights

As a user, you have the following rights under the GDPR:

Right to access (Art. 15)
Right to rectification (Art. 16)
Right to erasure/restriction (Art. 17, 18)
Right to data portability (Art. 20)
Right to object (Art. 21)

To exercise these rights, please send an informal request to: leavetheearthabetterplace@gmail.com.